Eres Relocation is a leading consulting company in Global Mobility Services (Relocation, Immigration and Consulting) in France, Spain, Portugal, Italy, Germany, the Netherlands & Czeck Republic, with offices in Paris, Madrid, Barcelona, Malaga, Lisbon, Porto, Milan, Amsterdam, Hamburg & Prague. Eres Relocation is dedicated to ensure the successful relocation of employees and their families to their new destinations providing assistance with Immigration, Social Security Registration, Home and School Finding, Settling In Assistance, Car Import, Cross Cultural Training, Design of Expatriate Policies etc.
Join Eres Relocation and make a difference!
Job description
A Relocation Consultant functions in support of the eres Spain operations. The main function to coordinate and oversee the process of relocating employees, clients, or individuals to a new location, ensuring a smooth transition.
- Coordination of assigned relocation services for various accounts
- Compliance with ISO and EuRA GQS requirements for relevant processes and procedures
- Compliance with client specific requirements (updating client database and document requirements)
- Communication and reporting with Client HR or RMC consultant to accept service authorization and assign eres Field Consultant
- Communication with Client HR or RMC through the Relocation Program – sending regular updates
- Communication with client employee (assignee) from the start of the service delivery right through to completion
- Coordination and communication with eres Field Consultant
- Coordination and communication with third-party providers (TA agencies, Real Estate Agencies, Banks, Cleaning services…)
- Handling and supervision of administrative steps (Local registration processes, Social Security registration, Exchange of driving license, etc.)
- Responsible for input of invoicing information and 100% accuracy for these accounts
- Sending and follow up of assignee questionnaires for these accounts
- Monitor of Field Consultants costs and expenses to achieve service profitability
- Accurate updating of ONYX
- Attendance of trainings
- Attendance of Ops Meetings
Candidate profile
- Well organized, methodical and efficient
- Service focused
- Leadership capabilities
- Highly developed communication skills
- Client focused and enthusiastic
- Solution-oriented
- Strong personal commitment and the ability to handle stress
- Interest in dealing with different cultures
- Experience with Spanish authorities and real estate market are a plus
Nice to have but not required
- Curious about other cultures
- Experience with Spain authorities
- Experience with real estate market
- University degree
Requirements
- Bilingual – fluent in English (spoken and written)
We offer
Working in eres means working in an international work environment as part of a growing & dynamic team. There are always opportunities to share ideas and collaborate with colleagues in the different countries where we have offices.
We especially focus on personal and professional development through training and empowerment at an early stage of the career. We are committed to helping all employees reach their full potential as quickly as possible. We put people first, that means our employees too. We manage the needs that come up with a flexible work location policy, and the possibility of working from home 2 days per week. We measure performance by results, not by number of “connected hours.”
Diversity and inclusion are an essential ingredient in a successful service company. We know that the best ideas and solutions come by bringing together talent from different places and backgrounds. We are committed to encouraging diversity and inclusion in our company.
All eres colleagues meet once a year in one of our countries. The receiving office organises a few days with team-building activities and getting-to-know-each-other social events. Let’s hope you will be joining us too in our “eres day” in 2026!