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Madrid
Consultant, Relocation, Spain

Job Title: Relocation Consultant.
Cities: Madrid, Spain
Reports To: Country Manager, Spain

Job Description:

•    Coordination of assigned relocation services for various accounts
•    Communication and reporting with Client HR or GRMC consultant to accept service authorization and assign eres field consultant
•    Communication with Client HR or RMC through the Relocation Program - sending regular updates
•    Communication with client employee (assignee) from the start of the service delivery right through to completion
•    Coordination and communication with eres Field consultant, scheduling of agendas
•    Organization of Home and School Finding Programs
•    Coordination and communication with all third-party providers
•    Handling and supervision of administrative steps (Immigration processes, Social Security registration, Vehicle Import, etc.) 
•    Responsible for input of invoicing information and 100% accuracy for these accounts; updating of weekly info for invoicing
•    Sending and follow up of assignee questionnaires for these accounts
•    Control of File Consultants costs and expenses
•    Accurate updating of database ReloTracker/iRMS (Status Updates, Saved Items, Assignees details)
•    Compliance with ISO and EuRA GQS requirements for relevant processes and procedures
•    Compliance with client specific requirements (updating client database and document requirements)
•    Attendance of trainings
•    Attendance of Ops Meetings

Candidate profile:

•    Well organized, methodical and efficient
•    Service focused
•    Leadership capabilities
•    Highly developed communication skills
•    Client focused and enthusiastic
•    Solution-oriented
•    Strong personal commitment and the ability to handle stress
•    Interest in dealing with different cultures
•    Experience with Spanish authorities and real estate market are a plus

Requirements:

•    University degree
•    English, Spanish (ideally + one other language)

Barcelona
Consultant, Relocation, Spain

Job Title: Relocation Consultant.
Cities: Barcelona, Spain
Reports To: Country Manager, Spain

Job Description:

•    Coordination of assigned relocation services for various accounts
•    Communication and reporting with Client HR or GRMC consultant to accept service authorization and assign eres field consultant
•    Communication with Client HR or RMC through the Relocation Program - sending regular updates
•    Communication with client employee (assignee) from the start of the service delivery right through to completion
•    Coordination and communication with eres Field consultant, scheduling of agendas
•    Organization of Home and School Finding Programs
•    Coordination and communication with all third-party providers
•    Handling and supervision of administrative steps (Immigration processes, Social Security registration, Vehicle Import, etc.)
•    Responsible for input of invoicing information and 100% accuracy for these accounts; updating of weekly info for invoicing
•    Sending and follow up of assignee questionnaires for these accounts
•    Control of File Consultants costs and expenses
•    Accurate updating of database ReloTracker/iRMS (Status Updates, Saved Items, Assignees details)
•    Compliance with ISO and EuRA GQS requirements for relevant processes and procedures
•    Compliance with client specific requirements (updating client database and document requirements)
•    Attendance of trainings
•    Attendance of Ops Meetings

Candidate profile:

•    Well organized, methodical and efficient
•    Service focused
•    Leadership capabilities
•    Highly developed communication skills
•    Client focused and enthusiastic
•    Solution-oriented
•    Strong personal commitment and the ability to handle stress
•    Interest in dealing with different cultures
•    Experience with Spanish authorities and real estate market are a plus

Requirements:

•    University degree
•    English, Spanish (ideally + one other language)

Milano
Field Consultant, Italy

Job Title: Field Consultant.

Cities: Milan, Rome, Napoles

Title Definition: Freelance professionals who are responsible for coordination and execution of service delivery on the field (with or without expatriate employee).

Reports To: Country Manager, Milano

Job Description: The Field Consultant’s main function is to operate on the field in coordination with office staff in order to deliver services related to Relocation and/or Immigration cases. In many instances accompanying the “expatriate employee” to various site visits, such as rental property visits, school-tour visits and appointments at government agencies’ offices and public offices. Specific tasks performed include but are not limited to: • Conduct rental property searches according to client and expatriate employee’s requirements and preferences • Organizing visits itinerary (rental property, school visits, local area orientation) • Accompanying the client and managing the itinerary • Assisting client to make offer and negotiate property lease contract • Assisting in the lease signing • Manage check-in inspection • Manage Departure services • Assisting with school registrations • Regular reporting to responsible Account Manager on case progress


Candidate Profile: The work of a Field Consultant is invaluable because of the personal and direct contact he or she will have with our clients and their expatriate employees. The Field Consultant is often considered the “face” of the company. Due to the nature of the role, the Field Consultant will often find him or herself moving through the city from appointment to appointment, navigating many bureaucratic and cross-cultural challenges. An ideal candidate for this role is someone who possess a positive and helpful disposition, someone who is confident and able handle stress professionally. Truly an effective communicator. Above all else, the Field Consultant should be a people-person; sensitive and respectful of others’ perspectives.

Requirements: • Bilingual – excellent Italian and English fluency (spoken and written)

Conditions: • Freelance

Contacts: milano@eresrelocation.com

Lisboa
Field Consultant, Portugal

Job Title: Field Consultant.

Title Definition: Freelance professionals who are responsible for coordination and execution of service delivery on the field (with or without expatriate employee).

Reports To: Country Manager, Portugal

Job Description:

A Field Consultant functions in support of the Account Manager and more broadly the Operations team. The Field Consultant’s main function is to operate on the field in coordination with office staff in order to deliver services related to Relocation and/or Immigration cases. In many instances accompanying the “expatriate employee” to various site visits, such as rental property visits, school-tour visits, appointments at government agencies’ offices and serving as an interpreter or power of authority on behalf of the expatriate employee. Specific tasks performed include but are not limited to:

Conduct rental property searches according to client and expatriate employee’s requirements and preferences

Manage expatriate employee expectations with regards to properties and third parties

Organizing visits itinerary (rental property, school visits, local area orientation)

Accompanying the client and managing the itinerary

Assisting client to make offer and negotiate property lease contract

Assisting in the lease signing

Manage check-in inspection

Manage Departure services

Assisting with school registrations

Assisting with registration procedures

Updating of client database profile (ReloTracker)

Prepare and deliver accurate service invoicing incl. expense information and timings

Attend assigned trainings

Regular reporting to responsible Account Manager on case progress

Candidate Profile:

The work of a Field Consultant is invaluable because of the personal and direct contact he or she will have with our clients and their expatriate employees. The Field Consultant is often considered the “face” of ERES. Due to the nature of the role, the Field Consultant will often find him or herself moving through the city from appointment to appointment, navigating many bureaucratic and cross-cultural challenges. An ideal candidate for this role is someone who possess a positive and helpful disposition, someone who is confident and able handle stress professionally. Truly an effective communicator. Above all else, the ERES Field Consultant should be a people-person; sensitive and respectful of others’ perspectives.

Nice to have but not required:

University Degree, preferably in Tech/IT related field

Fluency in other languages such as German, French Requirements:

Bilingual – excellent Portuguese and English fluency (spoken and written)

Conditions: • Freelance

Si crees que puedes ser un gran activo para eres relocation consulting ponte en contacto con nosotros.

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