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Madrid
Assistant, Relocation & Immigration, Spain

Job Title:  Assistant, Relocation & Immigration | Madrid, Spain

City: Madrid

Title Definition: Entry-level professionals who either:

·       have special functions within a department(s) or

·       provide assistance to a team or executive

Reports To:  Country Manager, Spain

Job Description:  An Assistant in the Relocation Department functions in support of the Relocation team. The Assistant’s main function is to facilitate procedures of any given Relocation Service. Specific tasks performed include but are not limited to:

·       Coordinating

·       Scheduling 

·       Communication with ERES Field Consultants in order to facilitate a procedure

·       Communication with third party providers in order to facilitate a procedure

·       Occasional communication with assignees in order to facilitate a procedure

·       Occasional Off-loading support of other departments in tasks such as but not limited to:

·         Updating information within ERES Relocation Guides

·         Updating information with in ERES Informational Documents

·       Facilitate all types of utilities changes as requested from Relocation team members

·       Coordinate Immigration administrative procedures such as Social Security registration, vehicle import, etc.)

·       Preparation of Home-Finding and/or School-Finding itinerary program as requested from Country Manager, Account Manager or Consultant

·       Active Participation in Operation meetings

·       Internet Options search and presentation for an assignee as requested from Country Manager, Account Manager or Consultant

·       Prepare Inspection Checklist and ensure proper filing

·       Attend Assigned Trainings

Candidate Profile:  The work of an Assistant is invaluable because of the tremendous level of support he or she provides to the rest of the team. However, it can be tedious, repetitive, or limited to a specific function. An ideal candidate for this role is someone who possess a positive and helpful disposition. Someone who is able to see how they fit into the bigger picture. They should be well organized, methodical, and efficient. Because an Assistant in Relocation can have a lot if interaction with different people, internally and externally, it is crucial to have strong communication skills. For the same reason, the ideal candidate is someone who is able to adapt and respect others’ perspectives. The Assistant should display a go-getter attitude and able handle stress professionally.

Nice to have but not required:

·       Curious about other cultures

·       Experience with Spanish authorities

·       Experience with real estate market

·       Driver’s license and a car

·       University degree

Requirements:

Bilingual – fluent in English and Spanish (spoken and written)

Milano
Field Consultant, Italy

Job Title: Field Consultant.

Cities: Milan, Rome, Napoles

Title Definition: Freelance professionals who are responsible for coordination and execution of service delivery on the field (with or without expatriate employee).

Reports To: Country Manager, Milano

Job Description: The Field Consultant’s main function is to operate on the field in coordination with office staff in order to deliver services related to Relocation and/or Immigration cases. In many instances accompanying the “expatriate employee” to various site visits, such as rental property visits, school-tour visits and appointments at government agencies’ offices and public offices. Specific tasks performed include but are not limited to: • Conduct rental property searches according to client and expatriate employee’s requirements and preferences • Organizing visits itinerary (rental property, school visits, local area orientation) • Accompanying the client and managing the itinerary • Assisting client to make offer and negotiate property lease contract • Assisting in the lease signing • Manage check-in inspection • Manage Departure services • Assisting with school registrations • Regular reporting to responsible Account Manager on case progress

Candidate Profile: The work of a Field Consultant is invaluable because of the personal and direct contact he or she will have with our clients and their expatriate employees. The Field Consultant is often considered the “face” of the company. Due to the nature of the role, the Field Consultant will often find him or herself moving through the city from appointment to appointment, navigating many bureaucratic and cross-cultural challenges. An ideal candidate for this role is someone who possess a positive and helpful disposition, someone who is confident and able handle stress professionally. Truly an effective communicator. Above all else, the Field Consultant should be a people-person; sensitive and respectful of others’ perspectives.

Requirements: • Bilingual – excellent Italian and English fluency (spoken and written)

Conditions: • Freelance

Contacts: milano@eresrelocation.com

Lisboa
Field Consultant, Portugal

Job Title: Field Consultant.

Title Definition: Freelance professionals who are responsible for coordination and execution of service delivery on the field (with or without expatriate employee).

Reports To: Country Manager, Portugal

Job Description:

A Field Consultant functions in support of the Account Manager and more broadly the Operations team. The Field Consultant’s main function is to operate on the field in coordination with office staff in order to deliver services related to Relocation and/or Immigration cases. In many instances accompanying the “expatriate employee” to various site visits, such as rental property visits, school-tour visits, appointments at government agencies’ offices and serving as an interpreter or power of authority on behalf of the expatriate employee. Specific tasks performed include but are not limited to:

• Conduct rental property searches according to client and expatriate employee’s requirements and preferences

• Manage expatriate employee expectations with regards to properties and third parties

• Organizing visits itinerary (rental property, school visits, local area orientation)

• Accompanying the client and managing the itinerary

• Assisting client to make offer and negotiate property lease contract

• Assisting in the lease signing

• Manage check-in inspection

• Manage Departure services

• Assisting with school registrations

• Assisting with registration procedures

• Updating of client database profile (ReloTracker)

• Prepare and deliver accurate service invoicing incl. expense information and timings

• Attend assigned trainings

• Regular reporting to responsible Account Manager on case progress

Candidate Profile:

The work of a Field Consultant is invaluable because of the personal and direct contact he or she will have with our clients and their expatriate employees. The Field Consultant is often considered the “face” of ERES. Due to the nature of the role, the Field Consultant will often find him or herself moving through the city from appointment to appointment, navigating many bureaucratic and cross-cultural challenges. An ideal candidate for this role is someone who possess a positive and helpful disposition, someone who is confident and able handle stress professionally. Truly an effective communicator. Above all else, the ERES Field Consultant should be a people-person; sensitive and respectful of others’ perspectives.

Nice to have but not required:

• University Degree, preferably in Tech/IT related field

• Fluency in other languages such as German, French Requirements:

• Bilingual – excellent Portuguese and English fluency (spoken and written)

Conditions: • Freelance

Barcelona
Assistant, IT, Spain

Job Title: Assistant, IT, Spain

Title Definition: Entry-level professionals who either: A) have special functions within a department(s) or B) provide assistance to a team or executive

Reports To: Country Manager, Spain and Executive Director, Quality & Compliance, Spain

Job Description:

An Assistant, IT functions in support of the Quality & Operations teams. The Assistant’s main function is to facilitate administrative procedures related to migration to new IT System. Specific tasks performed include but are not limited to:

• Assistance with new IT system – Master Data Excel preparation and feeding of information into new system with coordination with IT System Architects offshore.

• Setting up work flows for each service

• Setting up of client information

• Setting up of ongoing assignee information

• Setting up of corporate information in system (app, guides)

• Preparation of internal trainings with ERES team members

• Assist with other operational needs of the Relocation and Immigration Department

• Active Participation in Operation meetings

• Attend Assigned Trainings

Candidate Profile:

The work of an Assistant is invaluable because of the tremendous level of support he or she provides to the rest of the team. However, it can be tedious, repetitive, or limited to a specific function. An ideal candidate for this role is someone who possess a positive and helpful disposition. Someone who is able to see how they fit into the bigger picture. They should be well organized, methodical, and efficient. The ideal candidate is someone who is able to adapt and respect others’ perspectives. The Assistant should display a go-getter attitude, be very tech savvy, and able handle stress professionally.

Nice to have but not required: • University Degree or currently pursuing a degree

Requirements: • Bilingual – fluent in English and Spanish (spoken and written)

Conditions:

• Project-based role

• Initially the time of the contract will be limited to the length of the implementation project

• Could be combined with university studies

If you think you can be an asset to Eres Relocation Consulting, get in touch with us.

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