Job Description
Eres Relocation is one of the leading European service providers in the global mobility industry.
We are looking for a Global Mobility Consultant to join our German team and manage the end-to-end immigration and relocation process for our corporate clients’ employees, primarily those relocating to Germany. As the main point of contact, you will oversee each case from initiation to completion, ensuring a seamless process and a high level of satisfaction for all parties involved. You will work closely with fellow Eres consultants, coordinate and manage our Eres Field Consultants and collaborate with various stakeholders to deliver a high-quality service. You will report directly to management.
In short:
- Coordination of assigned mobility services for corporate client accounts and RMCs
- Providing dedicated service support to our client´s employees in the complete Visa & Residence Permit application process as well as all other registration services connected to compliance
- Delivering high-quality service support to our client´s employees in their Orientation, Home & School Findings, with various Settling-in and Departure Services
- Manage & supervise Eres field consultants in their service delivery
- Ongoing communication and regular reporting to Client HR or RMC consultant
- Compliance with client specific requirements (updating client database if applicable and document requirements)
- Coordination and communication with all third-party providers and stakeholders
- Managing own caseload including all associated administrative duties
- Accurate updating of our internal CRM system
- Service invoice preparation for senior management
- Compliance with ISO and EuRA GQS requirements for relevant processes and procedures
- Attendance of trainings and Ops Meetings• Coordination of assigned mobility services for corporate client accounts and RMCs
- Providing dedicated service support to our client´s employees in the complete Visa & Residence Permit application process as well as all other registration services connected to compliance
- Delivering high-quality service support to our client´s employees in their Orientation, Home & School Findings, with various Settling-in and Departure Services
- Manage & supervise Eres field consultants in their service delivery
- Ongoing communication and regular reporting to Client HR or RMC consultant
- Compliance with client specific requirements (updating client database if applicable and document requirements)
- Coordination and communication with all third-party providers and stakeholders
- Managing own caseload including all associated administrative duties
- Accurate updating of our internal CRM system
- Service invoice preparation for senior management
- Compliance with ISO and EuRA GQS requirements for relevant processes and procedures
- Attendance of trainings and Ops Meetings
Candidate Profile
Personality
The role typically suits a diplomatic individual with strong communication skills; someone who oversees processes and implications and brings the ability to prioritise tasks. We are looking for a reliable, passionate personality, able to deal with complex processes in an analytic way. IT literacy, down-to-earth working attitude and administrative skills are a prerequisite, as are a positive outlook on life, healthy curiosity and pleasure in service delivery.
Requirements
- Min 1-2 years experience of German immigration processes gained from a similar role
- Strong organizational, analytical, and interpersonal skills
- Excellent written and verbal communication skills
- PC proficiency – Word, Excel, PowerPoint, MS Teams/SharePoint and job-related systems
- Ideally a German native speaker, English (C1 level)
- Team player
- This position is available with an immediate start
We offer
- Hybrid Work in one of our attractive offices in Hamburg or Düsseldorf combined with remote work and flexible working hours
- 28 days of holiday entitlement
- Efficient onboarding program
- Flat hierarchy in an agile team
- Development opportunities in an international cooperation
Working in Eres means working in an international work environment as part of a growing & dynamic team. There are always opportunities to share ideas and collaborate with colleagues in the different countries where we have offices. We also offer training programs and career paths.
We especially focus on personal and professional development through training and empowerment at an early stage of the career. We are committed to helping all employees reach their full potential as quickly as possible. We put people first, that means our employees too. We manage the needs that come up with a flexible work location policy, and the possibility of working from home 2 to 3 days per week. We measure performance by results, not by number of “connected hours.”
All Eresians meet once a year in one of our countries. The receiving office organises a few days with team-building activities and getting-to-know-each-other social events. Let’s hope you will be joining us too for our next Eres Day!
Contact
For questions or to apply, fill the form below or write directly to recruitment@eresrelocation.com.
